Job Summary
A company is looking for a Clinical Operations Specialist to join their clinical operations team.
Key Responsibilities
- Provide customer service with an empathetic demeanor and positive attitude
- Build brand advocacy by understanding and addressing patient/client needs
- Collaborate with team members to enhance patient-centric care
Required Qualifications
- 3+ years of experience as a contact center representative
- Must demonstrate professional behavior with a patient-centric attitude
- Exceptional organizational skills
- Computer literate
- Strong team player and brand advocate
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