Clinical Support Specialist

Job Summary

A company is looking for a Clinical Support Specialist to enhance department efficiency and ensure optimal patient care.

Key Responsibilities

• Screen and process patient check-in forms, manage adverse drug events, and document dosage change requests
• Support clinical activities including patient intake screenings, appointment scheduling, and managing medical records
• Monitor team KPIs and collaborate with the medical team to ensure quality of care standards are met

Required Qualifications

• Previous experience in a clinical setting (e.g., nursing, medical assisting, telemedicine)
• Familiarity with electronic health records (EHR/EMR) systems
• Strong clinical knowledge and understanding of medical terminology and patient care protocols
• Comfortable with technology, including telehealth platforms and HIPAA-compliant tools
• Ability to work flexible hours, either 8:30-5pm ET or 2-10pm ET, Monday to Wednesday