Job Summary
A company is looking for a Call Center Representative to support customer needs in a remote setting.
Key Responsibilities
- Handle inbound calls to assist customers with inquiries regarding insurance coverage, rates, and billing issues
- Provide expertise on products and services to ensure appropriate insurance coverage
- Support customers in setting up new claim reports and offer additional products
Required Qualifications
- A minimum of two years relevant work experience, or two years post-secondary education
- Property & Casualty license is required for sales roles; opportunity to gain during training
- Ability to multitask and navigate multiple computer systems
- Must have a designated workspace free from distractions and high-speed internet
- Full-time availability including evenings and weekends post-training
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