Community Engagement Specialist

Job Summary

A company is looking for a Community Engagement Specialist to leverage social media for community engagement and brand awareness.

Key Responsibilities:

• Build positive relationships with customers online and manage social community interactions
• Gather and analyze customer feedback, monitor trends, and collaborate with internal teams for brand consistency
• Identify and engage with creators aligned with the brand for partnership opportunities

Qualifications:

• Deep understanding of social media platforms such as Instagram, TikTok, and Facebook
• Experience with social media strategy and familiarity with Meta Business Suite (preferred)
• Passion for social media and customer service, with a focus on current trends
• Creative thinker with the ability to build meaningful online connections
• Flexible, dependable, and able to multitask effectively in various environments