Customer Account Manager

Job Summary

A company is looking for a Customer Account Manager, FedSLED.

Key Responsibilities

• Exceed quarterly renewal and upsell goals
• Maintain solid relationships with customers and ownership of customers' success with platform services
• Guide customers through onboarding of products and services

Required Qualifications, Training, and Education

• 1+ year experience interacting with customers and internal stakeholders
• Must be able to proactively drive account retention with minimal oversight
• Ability to perform in a fast-paced environment
• Google Suite knowledge including Docs, Sheets, and Slides
• Experience with Salesforce.com and other relevant tools is a plus