Customer Advocacy Manager

Job Summary

A company is looking for a Customer Advocacy & Insights Manager (Remote).

Key Responsibilities

• Builds and manages a Customer References program to support various teams
• Develops and manages the Executive Sponsorship Program and Customer Advisory Board
• Tracks and analyzes program participation and business impact

Required Qualifications

• Bachelor's degree in marketing, communications, business, or a related field
• Minimum 5 years' experience in customer marketing or a similar customer-facing B2B role
• Experience with customer reference programs and advocacy initiatives
• Proficient in CRM and marketing tools
• Master's degree preferred