Customer Correspondence Specialist

Job Summary

A company is looking for a Customer Correspondence Specialist responsible for processing client requests and providing exceptional service to policyholders.

Key Responsibilities

• Review, research, and update policy information according to standards
• Process incoming client requests and manage data entry of policy information
• Provide written correspondence to clients and complete special projects as assigned

Required Qualifications

• High school diploma or equivalent
• General clerical/office work experience
• Strong written communication skills, including grammar
• Experience in a role that demonstrates the ability to represent the company professionally
• Proven ability to manage multiple tasks effectively