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Players Support Specialist

7/10/2025

Remote

Job Summary

A company is looking for a Players/Creators Support Specialist.

Key Responsibilities
  • Respond to questions and issues from the community of Players and Creators across various channels
  • Moderate content over social media channels and collaborate with development teams on issue escalation
  • Provide insights on community sentiment and suggest improvements to support processes
Required Qualifications
  • 2 years of support experience
  • Knowledge of Web 3 / Blockchain space
  • Fluent in English, both speaking and writing
  • Computer knowledge and troubleshooting skills
  • Willingness to work shifts, Monday-Sunday, 24/7

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