Customer Engagement Manager

Job Summary

A company is looking for an Associate Emerging Customer Engagement Manager.

Key Responsibilities

• Engage with customers to provide technical consulting and guidance for quick value realization
• Gather integration and automation requirements, leading the solution design process with customers
• Collaborate with Product and Engineering to review customer feedback and identify platform enhancement opportunities

Required Qualifications

• 2+ years of hands-on experience in solutions and implementation consulting
• Knowledge of integrations and system design principles
• Understanding of database technologies, such as SQL and Postgres
• Experience with at least one Integration Platform, such as Workato, MuleSoft, or similar
• Experience with cloud business applications like Salesforce or Workday is a plus