Customer Experience Program Manager

Job Summary

A company is looking for a Customer Experience Program Manager II.

Key Responsibilities

• Manage capacity health of multiple Azure regions to enhance customer experience
• Refine processes for managing demand growth and capacity risk while supporting customer success
• Collaborate with engineering and planning teams to drive capacity enablement across Azure data centers

Required Qualifications

• Bachelor's Degree in Computer Science, Engineering, Business, or related field AND 2+ years of relevant experience
• 1+ years of experience engaging with customers and partners to understand their business needs
• Ability to meet security screening requirements for the role
• Proven success in a complex environment with diverse stakeholders
• Equivalent experience may be considered in lieu of degree