Job Summary
A company is looking for a Customer Growth Manager (EMEA).
Key Responsibilities
- Own and grow a portfolio of B2B customer relationships post-sale, driving high-value adoption and long-term engagement
- Execute strategies to maximize customer retention and increase revenue via upsell and cross-sell of growth products
- Monitor account health and continuously optimize the customer journey to unlock lifetime value
Required Qualifications
- 3-6 years of experience in a high-performance environment such as consulting, banking, or a fast-growing startup
- Proven track record of managing post-sale B2B relationships and influencing revenue targets
- Direct experience in account management, customer success, or strategic partnerships within B2B SaaS or tech-enabled services
- Demonstrated ability to solve complex challenges in ambiguous environments
- Experience using CRM tools (e.g., HubSpot, Salesforce) and making data-informed decisions
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