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Customer Growth Manager

7/9/2025

No location specified

Job Summary

A company is looking for a Customer Growth Manager (EMEA).

Key Responsibilities
  • Own and grow a portfolio of B2B customer relationships post-sale, driving high-value adoption and long-term engagement
  • Execute strategies to maximize customer retention and increase revenue via upsell and cross-sell of growth products
  • Monitor account health and continuously optimize the customer journey to unlock lifetime value
Required Qualifications
  • 3-6 years of experience in a high-performance environment such as consulting, banking, or a fast-growing startup
  • Proven track record of managing post-sale B2B relationships and influencing revenue targets
  • Direct experience in account management, customer success, or strategic partnerships within B2B SaaS or tech-enabled services
  • Demonstrated ability to solve complex challenges in ambiguous environments
  • Experience using CRM tools (e.g., HubSpot, Salesforce) and making data-informed decisions

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