Customer Reference Manager

Job Summary

A company is looking for a Customer Reference Manager.

Key Responsibilities

• Build and scale a strategic customer reference program tailored to enterprise cybersecurity buyers
• Collaborate with sales and marketing to identify referenceable customers aligned to key verticals and use cases
• Create compelling customer stories, case studies, and testimonials that highlight security outcomes and ROI

Required Qualifications

• 5+ years of experience in customer marketing, advocacy, or reference management in B2B tech or cybersecurity
• Strong understanding of enterprise sales cycles and technical buyer personas
• Proven ability to create and manage high-impact customer content
• Experience with tools like Salesforce, ReferenceEdge, or similar
• Familiarity with data privacy and compliance regulations relevant to customer content