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Customer Service Coordinator

7/9/2025

Remote

Job Summary

A company is looking for a Coordinator, Customer Service.

Key Responsibilities
  • Support Customer Service Representatives (CSRs) in handling consumer inquiries across various communication channels
  • Evaluate and provide feedback on CSR interactions to enhance service quality and consumer satisfaction
  • Coordinate training and development for new and existing team members while fostering a positive team environment


Required Qualifications
  • Experience in customer service or a related field
  • Ability to work flexible hours, including evenings and weekends
  • Intermediate proficiency with PC software
  • Strong ability to adapt to a fast-paced environment and manage multiple priorities
  • Experience in evaluating processes and recommending improvements

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