Job Summary
A company is looking for a Supervisor - Correspond.
Key Responsibilities
- Supervise correspondence staff to ensure quality standards and deadlines are met
- Assist with escalated correspondence issues and evaluate employee performance
- Develop work schedules and participate in meetings to recommend policy changes
Required Qualifications
- High School Diploma or GED required; Bachelor's degree in a related field preferred
- 3-5 years of relevant professional experience required
- Experience with the FSA or Department of Education preferred
- Must reside in the U.S. and be a U.S. citizen
- Must pass a criminal background check and not be delinquent on federal student loans
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