Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Answers telephones and responds to basic customer questions using established methods
• Records call details on account history and initiates required confirmations
• Processes customer requests through various communication methods under direct supervision

Required Qualifications

• High school diploma or G.E.D
• One or more years of customer service or telephone experience
• Experience working with organizational functions and personnel
• Experience with computer software and telephone technology
• Experience with help desk software