Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (High Volume).

Key Responsibilities

• Engage with customers to provide information and address inquiries
• Ensure customer satisfaction and follow up on purchases
• Process new sales and returns while troubleshooting common issues

Required Qualifications

• Minimum of 3 years high volume call center experience
• Ability to manage high volume calls and emails daily
• Experience working collaboratively within a customer service team
• Strong multitasking and organizational skills
• Time management skills