Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to work remotely, assisting customers with their orders and accounts.

Key Responsibilities

• Handle a high volume of inbound customer inquiries and assist with orders and account issues
• Personalize customer interactions and offer additional products during calls
• Report to a Customer Service Supervisor and maintain a distraction-free work environment

Required Qualifications, Training, and Education

• Must reside in an approved county in Kentucky
• Ability to work in a virtual environment with a structured schedule
• Experience navigating multiple systems while assisting customers
• Must have a self-provided computer with Windows 10 or newer and a compatible headset
• Available to work weekends and holidays as required