Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist responsible for ensuring successful service for patients in a remote setting.

Key Responsibilities

• Develop and maintain knowledge of products and services
• Process orders and verify documentation for accuracy
• Communicate with patients regarding their financial responsibilities and insurance eligibility

Required Qualifications

• High School Diploma or equivalent
• One year of experience in healthcare administrative, financial, or insurance customer services
• Two years of work-related experience for senior level positions
• Experience with Medicare certified tasks preferred
• Proficiency in using multiple online EMR systems