Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to support patient services in a remote setting.

Key Responsibilities

• Develop and maintain knowledge of products and services
• Process orders and verify documentation for accuracy
• Communicate with patients regarding insurance and service updates

Required Qualifications

• High School Diploma or equivalent
• One year of experience in healthcare administration, customer service, or related fields
• Two years of experience for senior-level positions, including one year in a similar role
• Familiarity with Medicare, Medicaid, and commercial health plan methodologies preferred
• Proficient in using EMR systems and Microsoft Office