Customer Success Advocate

Job Summary

A company is looking for a Customer Success Advocate.

Key Responsibilities

• Answer inbound sales and service calls, focusing on enhancing customer experience
• Provide thoughtful advice to customers regarding their contact lens purchases
• Deliver exceptional customer service while maintaining high performance metrics

Required Qualifications

• 2-3 years minimum customer service experience
• Inbound sales experience is a plus
• Reliable internet connection with specified speeds
• Computer literacy with typing speed of at least 40 wpm
• A private, dedicated workplace free from distractions