Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Manage customer relationships and ensure successful onboarding and adoption of products
• Analyze customer feedback and data to drive product improvements and enhance user experience
• Collaborate with cross-functional teams to address customer needs and resolve issues

Required Qualifications

• Proven experience in customer success, account management, or a related field
• Strong understanding of software products and technology solutions
• Experience working in the mortgage or real estate industry is a plus
• Bachelor's degree or equivalent experience
• Ability to work independently and as part of a team in a fast-paced environment