Job Summary
A company is looking for a Customer Success Manager.
Key Responsibilities
- Manage customer relationships and ensure successful onboarding and adoption of products
- Analyze customer feedback and data to drive product improvements and enhance user experience
- Collaborate with cross-functional teams to address customer needs and resolve issues
Required Qualifications
- Proven experience in customer success, account management, or a related field
- Strong understanding of software products and technology solutions
- Experience working in the mortgage or real estate industry is a plus
- Bachelor's degree or equivalent experience
- Ability to work independently and as part of a team in a fast-paced environment
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