Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

• Manage the customer onboarding process and ensure a smooth transition from sales to product launch
• Provide training sessions and resources to help customers maximize their use of products
• Develop and maintain strong relationships with customers to support their goals

Qualifications:

• 2+ years of experience in marketing, advertising, or fundraising in a client-facing environment
• Strong understanding of digital media campaigns and advertising metrics
• Demonstrated success in a client-facing or customer success role
• Excellent organizational and project management skills
• Comfortable with data and able to interpret campaign results