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Customer Success Manager

7/11/2025

Remote

Job Summary

A company is looking for a Manager of Customer Success, PEO.

Key Responsibilities
  • Manage and develop a team of Customer Success Managers, including recruitment and training
  • Drive revenue growth by optimizing the effectiveness of the Customer Success team and implementing improvements
  • Analyze customer and product data to enhance operational efficiency and the customer experience
Required Qualifications
  • 3-5 years of experience leading a Customer Success team in a B2B SaaS environment
  • Proven ability to meet or exceed customer renewal and retention goals
  • Data-oriented with experience in analyzing metrics for improvement
  • Experience working with international clients and remote teams
  • Preferred experience in Fintech or HRtech sectors

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