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Customer Support Analyst

7/11/2025

No location specified

Job Summary

A company is looking for a Customer Support Analyst to assist clients with technical issues related to their systems and products.

Key Responsibilities
  • Provide customer support for technical issues via chat, email, and phone
  • Build rapport with customers and partners to enhance product usage and efficiency
  • Maintain thorough case documentation and adhere to communication and quality standards
Required Qualifications
  • Higher Education preferably in Hotel Management, IT, or Business
  • Native or fluent in English; additional languages are a plus
  • Professional experience in a technical customer support role or similar
  • Unrestricted right to work permissions in the United States
  • Willingness to work in shifts to support global customers 24/7

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