Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist to provide support to its diverse customer base.

Key Responsibilities

• Provide excellent support via email, live chat, and phone
• Identify and report potential technical issues to the product team
• Build positive relationships with customers and maintain CRM updates

Required Qualifications

• 1 year of experience in a fast-paced customer-facing role
• Bilingual - fluent in English and Spanish
• Strong customer relationship skills
• Ability to work in a high-paced challenging environment