Customer Support Specialist

Job Summary

A company is looking for a Customer Support Specialist who will support a diverse customer base through various communication channels.

Key Responsibilities

• Provide excellent support via email, live chat, and phone
• Identify and report potential technical issues to the product team
• Maintain customer records and contribute to the knowledge base

Required Qualifications

• 1 year of experience in a fast-paced customer-facing role
• Bilingual - fluent in English and Spanish
• Strong customer relationship skills
• Ability to demonstrate product capability and functionality
• Team player with a strong work ethic