Job Summary
A company is looking for a Departmental Technician 7-E9 in the Customer Support Section.
Key Responsibilities
- Provide technical assistance for the Children's Special Health Care Services (CSHCS) program, including database management and client eligibility evaluation
- Review and evaluate medical documents and electronic enrollment applications for accuracy and eligibility
- Resolve discrepancies between various systems and prepare correspondence related to CSHCS services
Required Qualifications and Education
- High school diploma or GED Certificate
- One year of experience performing administrative support activities equivalent to the 7-level in state service
- One year of experience as a technician or paraprofessional equivalent to the 8-level in state service, or equivalent administrative support experience
- Two years of experience as a technician or paraprofessional, including one year at the intermediate level for E9 classification
- Completion of two years of college or a Bachelor's degree may substitute for experience requirements at various levels
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