Job Summary
A company is looking for a Director of Service Delivery.
Key Responsibilities
- Foster and maintain strong relationships with clients to ensure satisfaction and retention
- Oversee the delivery of services to clients, ensuring alignment with contractual obligations and client expectations
- Develop and implement strategies to optimize service delivery and enhance client satisfaction
Required Qualifications
- At least 5 years of experience in revenue cycle management, with a focus on technology and proficiency in working with EPIC
- Proven track record of leading and developing high-performing teams in service delivery
- Experience in strategic planning and execution with an emphasis on service optimization
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