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Director of Education Consulting

7/9/2025

Remote

Job Summary

A company is looking for a Director, Education Impact Consulting.

Key Responsibilities
  • Define customer engagement models and adoption best practices for the product suite
  • Manage and scale a high-performing team to drive product adoption and achieve KPIs
  • Collaborate with cross-functional teams to enhance customer engagement and mitigate renewal risks
Required Qualifications
  • 10+ years of experience in Customer Success or related fields, with 4+ years in leadership
  • Experience in leading teams in multi-product SAAS environments
  • Strong understanding of customer success methodologies and user adoption best practices
  • K12, Government, or Public sector experience required
  • Bachelor's degree required; advanced degree is a plus

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