Job Summary
A company is looking for a Director, Call Center Sales Delivery.
Key Responsibilities
- Lead a team of Sales Delivery Portfolio Managers to drive performance and growth for clients
- Design and develop strategic vision to enhance sales growth and compliance in Medicare sales activities
- Implement new campaigns and manage existing ones to ensure client satisfaction and compliance with regulations
Required Qualifications
- Bachelor's degree in Business or related field, or 4 years of equivalent experience
- 8+ years of experience managing a large inside-sales function (200+ team members)
- 5+ years of experience in Medicare/Marketplace sales or operations
- Deep knowledge of the healthcare industry and compliance regulations, especially in Medicare and Marketplace
- Experience with AI, Amazon Connect, and similar telephony solutions is preferred
Comments