EVV Agent

Job Summary

A company is looking for an EVV Agent to support patient care through electronic visit verification.

Key Responsibilities

• Contact clients and CarePartners to resolve unverified shifts in the EVV software system
• Record reason codes and comments into visits as required by state regulations
• Assist CarePartners with mobile app downloads and training on AutoLink guidelines

Required Qualifications, Training, and Education

• High school diploma or GED
• Minimum 1 year of work experience
• Able to resolve complex or non-routine situations
• Proficient in using email for clear communication and data entry