Fraud Operations Analyst

Job Summary

A company is looking for a Fraud Operations Analyst to manage fraud prevention efforts and project management within the fraud team.

Key Responsibilities

• Oversee customer success communication and processes related to fraud inquiries and requests
• Develop and optimize fraud request handling processes and investigate suspected fraudulent activities
• Lead and coordinate fraud prevention projects, collaborating with cross-functional teams and vendors

Required Qualifications

• Bachelor's degree in a related field
• Proven experience in fraud prevention or related roles
• Proficiency in project management methodologies and tools
• Experience with MySQL and data analytic tools
• Familiarity with fraud detection software and industry best practices