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Inbound Customer Service Representative

7/11/2025

N/A

Job Summary

A company is looking for an Inbound Customer Care Representative.

Key Responsibilities
  • Handle inbound calls from customers, researching and resolving inquiries related to hazard insurance, mortgage banking, and property loss
  • Listen to customer concerns with empathy and proactively address their issues to enhance their experience
  • Participate in special projects and adjust priorities as needed
Required Qualifications
  • Minimum high school diploma or GED
  • At least 2 years of prior experience in a customer-facing role
  • Ability to adapt to change and work well in a fast-paced environment
  • Experience in multi-tasking using technology
  • Willingness to attend all required training for optimal learning and qualification for the role

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