Insurance Service Center Specialist

Job Summary

A company is looking for a Service Center Specialist.

Key Responsibilities

• Answer incoming calls from customers and clients, providing guidance and handling complaints
• Interact with customers through various channels to provide support and information on products or services
• Collect and enter orders for new or additional products or services while maintaining customer accounts

Required Qualifications

• High school diploma or equivalent
• Insurance license (TBD)
• Customer service experience
• Confidence to interact with customers
• Strong desire to assist callers with kindness and empathy