Integration Specialist

Job Summary

A company is looking for an Integration Specialist who will assist customers with LMS and SSO integration and train internal team members.

Key Responsibilities

• Assist customers with LMS & SSO integration issues through various communication platforms
• Train internal team members on frontline support for LMS and SSO integrations
• Record customer meeting information in Salesforce for internal reference

Required Qualifications

• High school diploma or equivalent
• Customer support or success experience required
• Experience with Learning Management Systems such as Blackboard, Canvas, Google Classroom, Moodle, or Schoology
• Knowledge of Rostering/SSO products like Clever or Classlink
• Proficient in Microsoft Office Suite or related software