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Manager of Customer Complaints

7/11/2025

N/A

Job Summary

A company is looking for a Manager, Customer Complaints.

Key Responsibilities
  • Manage a team responsible for customer complaints, vigilance reporting, and investigation of active devices
  • Ensure compliance with post-market surveillance regulations and maintain established timelines for complaint handling activities
  • Support management in addressing quality concerns and identifying efficiency improvements in complaint handling


Required Qualifications
  • Bachelor's degree required
  • 8-10 years of related experience required
  • Applicable industry/professional certification preferred
  • Ability to work a non-standard schedule as needed

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