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Senior Technical Support Engineer

7/10/2025

No location specified

Job Summary

A company is looking for a Senior Technical Support Engineer.

Key Responsibilities
  • Drive conversations with customers on enterprise architecture best practices and ensure customer satisfaction
  • Provide proactive support and recommendations to minimize service disruptions
  • Lead the resolution of critical technical issues and assist developers with Salesforce integration troubleshooting


Required Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related quantitative discipline
  • Five years of experience in a related field
  • Experience with Salesforce Administration and Customization
  • Proficiency in Apex, Visualforce, SOQL, and Web Services (REST and SOAP API)
  • Familiarity with HTML, CSS, JavaScript, and various Salesforce products and tools

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