Colorado Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, and billing issues
• Share expertise of products and services to ensure appropriate insurance coverage through benefits selling
• Care for customers recently in accidents by demonstrating empathy while setting up new claim reports

Required Qualifications

• A minimum of two years relevant work experience
• OR a minimum of two years post-secondary education
• Property & Casualty license required for sales roles; opportunity to gain it during training
• Ability to multitask and navigate multiple computer systems
• Customer service experience preferred