Job Summary
A company is looking for a Call Center Representative.
Key Responsibilities
- Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, and billing issues
- Share expertise of products and services to ensure appropriate insurance coverage through benefits selling
- Care for customers recently in accidents by demonstrating empathy while setting up new claim reports
Required Qualifications
- A minimum of two years relevant work experience
- OR a minimum of two years post-secondary education
- Property & Casualty license required for sales roles; opportunity to gain it during training
- Ability to multitask and navigate multiple computer systems
- Customer service experience preferred
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