Medical Customer Service Representative

Job Summary

A company is looking for a Medical Customer Service Representative (Remote).

Key Responsibilities

• Assist patients in understanding their financial responsibilities and manage account balances
• Make and receive calls to patients regarding outstanding balances and set up payment plans
• Document all interactions and ensure compliance with relevant laws and regulations

Required Qualifications

• 1 year of previous call center experience (in-office or remote)
• High School Diploma or GED
• Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)