Job Summary
A company is looking for a Senior Account Manager to deliver outstanding customer service and manage client relationships.
Key Responsibilities
- Lead the renewal process to provide timely and high-quality solutions to clients
- Secure existing business and promote additional services and coverage options
- Mentor team members and conduct audits to ensure compliance and service standards
Required Qualifications
- 5+ years of experience in Small Business Account Management
- Active Property & Casualty (P&C) License required
- Proficient in using technology to enhance productivity and quality
- Ability to manage multiple competing priorities effectively
- Experience in consultative discussions with clients
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