Job Summary
A company is looking for an Account Services Collections Specialist 1.
Key Responsibilities
- Manage past due accounts through inbound and outbound calls
- Adhere to state and federal collection guidelines while negotiating payment solutions
- Assist in customer service operations and utilize tools for problem-solving
Required Qualifications
- 6+ months of collection-related experience and/or first-party collections experience (preferred)
- 6+ months of customer service experience (required)
- Ability to be licensed as a debt collector in Minnesota (required)
- Experience working in a virtual environment with minimal supervision
- Demonstrated computer experience and ability to navigate multiple systems
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