Job Summary
A company is looking for a Member & Recipient Services Representative (Mon/Tue/Fri/Sat).
Key Responsibilities
- Assist individuals with mental health and substance abuse disabilities in accessing services
- Conduct telephonic screenings and link callers to appropriate clinical services
- Document calls and maintain accurate records in the electronic information system
Required Qualifications, Training and Education
- Bachelor's degree in a Human Services field or related experience
- Two years of experience with adults or children in a community mental health setting
- Knowledge of behavioral health principles and recovery philosophies
- Ability to interact professionally with individuals in distress
- Must reside in North Carolina or within 40 miles of the NC border
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