Ohio Licensed Call Center Representative

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Support customer inquiries and insurance policy needs through inbound calls
• Share expertise on products and services to ensure appropriate insurance coverage
• Assist customers recently in accidents by setting up new claim reports and offering additional products

Required Qualifications

• A minimum of two years relevant work experience, or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for those not licensed
• Ability to multitask and navigate multiple computer systems effectively
• Experience in customer service is preferred
• Must have a designated workspace free from distractions and high-speed internet access