Job Summary
A company is looking for an Operations Analyst to enhance operational efficiency and support strategic decision-making through data analysis.
Key Responsibilities
- Proactively monitor automations, applications, data pipelines, and infrastructure processes for performance issues
- Conduct root cause analysis of operational disruptions and collaborate on resolution plans
- Build and maintain dashboards and reports to track performance metrics and operational KPIs
Required Qualifications
- 2-3 years of experience in operations analysis, business analytics, or IT support
- Strong SQL and Excel skills; familiarity with Power BI and Grafana preferred
- Experience in fast-paced or startup environments with high data volumes
- Willingness to support after-hours incident response when needed
- Ability to learn end-to-end business processes relevant to the role
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