Operations Manager

Job Summary

A company is looking for an Operations Manager (Marketplace).

Key Responsibilities

• Build and maintain scalable workforce models and develop strategic plans to improve marketplace coverage and clinician engagement
• Design and maintain dashboards and tools to support KPIs and analyze performance data for operational insights
• Drive high-priority projects from ideation to execution while managing stakeholder engagement and offshore support resources

Required Qualifications

• 3-6+ years of experience in Operations, Strategy, or Workforce Management, preferably in a tech or healthcare startup
• Experience designing and managing workforce models or scheduling infrastructure at scale
• Advanced proficiency with Excel/Google Sheets; experience with SQL and dashboarding tools is strongly required
• Highly self-motivated and organized, capable of managing complex workstreams end-to-end
• Bachelor's degree preferred