Operations Support Specialist

Job Summary

A company is looking for an Operations Support Specialist to assist with daily tasks for the operations team.

Key Responsibilities

• Provide daily support to the manager of technical support and implementation teams
• Review and verify accuracy of incoming launch projects for new and renewing accounts
• Maintain detailed records of projects needing follow-up from other teams

Required Qualifications

• Experience with CRMs, specifically Salesforce
• Ability to quickly identify and correct data anomalies
• Quick learner, able to follow outlined processes accurately
• Strong communication skills for articulating action steps and documenting errors