Outreach Specialist

Job Summary

A company is looking for an Outreach Specialist responsible for engaging with eligible members and initiating the intake process.

Key Responsibilities

• Provides telephonic/virtual outreach and engagement services for eligible members
• Initiates the intake process and facilitates handoffs to the care team
• Collects and documents member information while communicating urgent needs to care teams

Required Qualifications

• 1 year of experience in a similar role
• Experience with data management and documentation
• Ability to work collaboratively with care teams
• Familiarity with telephonic outreach and engagement processes
• Proficiency in using data systems for tracking and communication