PAP Equipment Scheduler

Job Summary

A company is looking for a PAP Scheduler responsible for managing patient appointments and ensuring proper equipment delivery and instruction.

Key Responsibilities

• Schedule appointments for customers to pick up PAP equipment and provide usage instructions
• Verify insurance coverage and explain financial responsibilities to customers
• Document patient interactions and ensure timely processing of orders and requests

Required Qualifications

• High School Diploma
• One year of experience in healthcare administrative roles, insurance customer service, or related fields
• Experience in a Medicare certified HME environment is preferred
• Knowledge of health care products and insurance guidelines
• Ability to troubleshoot equipment issues effectively over the phone