Partner Success Manager

Job Summary

A company is looking for a Partner Success Manager to manage strategic partner relationships and drive long-term success.

Key Responsibilities

• Manage a portfolio of active partners as the primary post-sale relationship owner
• Deepen relationships across multiple departments within partner organizations
• Conduct regular account reviews and develop partner roadmaps to align AidKit's offerings with partner goals

Required Qualifications

• Experience in account management, customer success, or partnerships, preferably in SaaS or mission-driven organizations
• Strong relationship-building skills in complex stakeholder environments
• Familiarity with software platforms and technology as a tool for impact
• Ability to work comfortably with ambiguity and build new processes
• Commitment to the mission of direct aid and supporting diverse populations