Account Manager

Job Summary

A company is looking for an Account Manager to provide customer support and resolve issues efficiently.

Key Responsibilities

• Manage large amounts of incoming calls and generate sales leads
• Build sustainable relationships with customer accounts through open communication
• Handle customer complaints and ensure resolution while maintaining records of interactions

Qualifications

• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Familiarity with CRM systems and practices
• High school degree required; Bachelor's preferred
• 2-5 years of relevant experience